Please allow up to 10 business days after receiving your return for processing - usually it won't take that long. You will receive an email once your refund has been posted.We can provide a pre-paid shipping label to be deducted from your refund upon request. You are responsible for the cost of returning the item unless we made a mistake on your order.Refunds will be minus any original shipping fees you paid on your order.In most cases, we can provide a pre-paid shipping label to be deducted from your refund upon request. We recommend shipping returns using a service that includes tracking.Returned items must be well packaged and protected to avoid damage during shipping.Returned items must be sent back to us (post marked) within 30 days of your order being delivered to you.Returned items must include all original items, accessories, manuals, packaging, etc.Returned items must be in brand new, unopened, and unused condition - with the exception of hair dryers, flat irons, and curlers.Returned items must have a valid RMA visible on the outside of the package. Only items in the categories below may be returned after being lightly used as long as they are still in like-new condition and including all original accessories, packaging, etc.: If you are not satisfied with your order for any reason, we will gladly refund or exchange it within 30 days of delivery. However, since we are dealing with beauty and personal care products, for health and hygienic concerns, all items returned must still be in new and unused/unopened condition.
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